Resolved -
This incident has been resolved.
Mar 26, 11:12 EDT
Update -
We are continuing to monitor our systems as we recover from this incident. Projects should be loading as expected.
Mar 25, 16:54 EDT
Monitoring -
The fix is out and we are currently monitoring the results. Projects are starting to load and come back online.
Mar 25, 12:39 EDT
Identified -
Our team has identified the issue and developed a fix that is about to be deployed.
Mar 25, 10:19 EDT
Investigating -
We are currently investigating an issue causing the editor and projects not to load.
Mar 25, 09:32 EDT
Identified -
The issue has been identified and a fix has been implemented. We're deescalating this incident back to expectations of degraded performance for some users until we're confident this issue is resolved.
Mar 24, 03:46 EDT
Investigating -
We are currently investigating an issue affecting API response times.
Mar 24, 02:28 EDT
Update -
Projects should now be loading. We are still working on a stable fix.
Mar 24, 00:13 EDT
Update -
Project Editor Not Loading: Projects may not be moving past the "Waking Up" stage. We are aware and working on a fix.
Mar 24, 00:00 EDT
Identified -
Our team has identified the issue and are currently working on a fix. Thanks for your patience!
Mar 23, 14:23 EDT
Update -
The team is continuing to investigate the root issue of this string of project loading incidents. Until we feel the issue is fixed and resolved, we anticipate some users experiencing slow load times for projects. We greatly appreciate your patience among the chaos.
Mar 22, 11:39 EDT
Investigating -
We are currently investigating an issue causing some projects to show 404 errors.
Mar 22, 11:12 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 22, 09:55 EDT
Investigating -
We're again experiencing project downtime and are escalating the incident back to major outage.
Mar 22, 08:10 EDT
Monitoring -
A fix has been implemented and we are monitoring project loading times.
Mar 22, 07:50 EDT
Update -
We are continuing to investigate the issue. Users should anticipate projects remaining on the loading page.
Mar 22, 06:47 EDT
Investigating -
We are currently investigating the issue
Mar 22, 05:42 EDT
