Loss of access to glitch projects

Incident Report for Glitch

Resolved

The incident has been resolved.

Posted Nov 04, 2019 - 16:36 EST

Monitoring

A fix has been put in place, and service is returning to normal. We're monitoring the situation, and expect degraded performance for a while yet.

Posted Nov 04, 2019 - 16:31 EST

Update

We are continuing to experience project downtime and the team is working hard to resolve it.

Posted Nov 04, 2019 - 15:26 EST

Update

We are still investigating the solution to the current downtime of projects.

Posted Nov 04, 2019 - 13:17 EST

Update

The revert commit has been deployed but we're stilling seeing issues. Continuing to investigate

Posted Nov 04, 2019 - 10:44 EST

Update

We believe we have identified the issue and are in the process of deploying a fix. This should take effect within the next hour.

Posted Nov 04, 2019 - 09:44 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 04, 2019 - 09:35 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 04, 2019 - 09:35 EST

This incident affected: Editor, Community Site, API, and Project Hosting.