Projects with custom domains returning a 403 error

Incident Report for Glitch

Resolved

This incident has been resolved.
Posted Dec 27, 2020 - 18:59 EST

Monitoring

A fix has been implemented and now we're monitoring to see if this eliminates the 403 errors on custom domains.
Posted Dec 27, 2020 - 18:18 EST

Update

Users are still experiencing issues with custom domains resolving, which we are still investigating and apologize for the inconvenience. Projects do work at their glitch.me domain.
Posted Dec 26, 2020 - 19:20 EST

Investigating

We are currently investigating an issue where custom domains are returning 403 errors. Projects are still working at their glitch.me domains.
Posted Dec 25, 2020 - 12:56 EST
This incident affected: Project Hosting.